Terms and Conditions

Last updated: [23/04/2025]

Welcome to Reiki Heaven. By using this website (https://www.reikiheaven.com), you agree to the following terms and conditions. Please read them carefully before accessing or using any of my services.

1. General Information

  • The website is operated by Maria Ilieva, based in Bulgaria.

  • By using the Site or purchasing my services or digital products, you confirm that you are at least 18 years old or have legal parental/guardian consent.

  • I reserve the right to update or modify these Terms at any time. Changes will be posted here with the updated date.

2. Services Provided

  • I offer energy healing services, including Reiki sessions, energy assessments, and spiritual tools (eBooks, digital downloads, and meditations).

  • These services are intended to support personal growth and well-being and are not a substitute for medical advice, diagnosis, or treatment.

3. Booking and Payment

  • All prices are listed in Euros (EUR) and are subject to change without notice.

  • Payment must be made in full at the time of booking or purchasing digital products.

  • Payment is securely processed through third-party providers (e.g., Stripe, PayPal).

4. Delivery of Services

  • Distant energy healing services will be delivered on the agreed date and time.

  • Digital products (eBooks, meditations, symbols) will be delivered via email or instant download after purchase.

  • You are responsible for providing accurate contact information.

5. Cancellation and Refund Policy

  • Due to the nature of energy healing services and digital products, all sales are final.

  • If you need to reschedule a booked session, please notify me at least 24 hours in advance. I will do my best to accommodate changes.

  • No refunds will be issued for missed appointments, non-attendance, or once digital products have been accessed.

6. Disclaimer

  • My services are spiritual and holistic in nature and are not intended to diagnose, treat, or cure any physical or mental health condition.

  • You should consult a qualified healthcare provider before making any health-related decisions.

  • By using my services, you acknowledge personal responsibility for your own health and well-being.

7. Intellectual Property

  • All content on this Site, including texts, graphics, logos, images, downloads, and digital products, is the intellectual property of Reiki Heaven or its licensors.

  • You may not copy, reproduce, or distribute any content or products without prior written permission.

8. Limitation of Liability

  • I will not be liable for any indirect, incidental, or consequential damages resulting from your use of my services or products.

  • To the fullest extent permitted by law, my total liability is limited to the amount you paid for the service or product.

9. Governing Law

  • These Terms are governed by the laws of Bulgaria and the European Union.

  • Any disputes arising from your use of the Site or my services will be subject to the jurisdiction of Bulgarian courts.

10. Contact Information

For any questions regarding these Terms, please contact:

Maria Ilieva
Email: chaya.energy@gmail.com